Shipping policy

Ordering from the UK

Enjoy FREE postage on all orders over £50

Ordering Internationally

All international orders will be sent from the UK, enjoy FREE worldwide postage when you spend over £100

(Our Australian HQ will be reopening towards the end of 2023 with free postage for Australian orders)

Shipping rates will automatically be calculated at checkout for all international countries.

We will always attempt to ship a completed order within an estimated 48 hours.

Goods within United Kingdom are delivered within 14 days from the day you place an order to purchase the Goods. International goods are delivered with 20 days.

Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept the delivery.
If we are not able to deliver your Goods within 14 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.
We may deliver the Goods in instalments if they are not all available at the same time for delivery.
Goods are sent by post. We will send you a message by email to tell you when we have despatched your order.
If we agree with you to deliver on a particular day or at a particular time, we will do our best to comply. But no time given is to be treated as contractual. So we are not liable to you for any expense or inconvenience you incur on account of delayed delivery or non-delivery.
Some Goods are so large and heavy that delivery times may be slightly longer. In this case, approximate delivery dates will be given when you place your order.
Time for delivery specified on the order, if any, is an estimate only and time shall not be of the essence.
We are happy for you to pick up Goods from our shop/ warehouse provided you make an appointment in advance and payment has been received into our bank.
If you pick up Goods from our premises then:
- Goods are at your risk from the moment they are picked up by you or your Carrier from our shop / warehouse;
- you agree that you are responsible for everything that happens after you take possession of the Goods, both on and off our premises, including damage to property of any sort, belonging to any person.